Privacy Policy

Last updated: 2026-06-20

clinicai provides an automated clinic reception assistant over web and WhatsApp. We respect user privacy and protect personal data in line with Saudi Arabia's PDPL.

Data we collect

• Customer phone number and name (for appointment confirmation and contact).
• Appointment request details (service, doctor, date, time).
• Conversation message content to serve your request.

How we use data

• Processing booking requests and answering inquiries.
• Confirming appointments and notifying you of their status.
• Improving service quality.

Data sharing

We do not sell your data. Each clinic's data is fully isolated and never shared with another clinic. We use language-processing (AI) services to understand messages and compose replies, minimizing sharing of sensitive personal identifiers with third parties.

Data retention & security

Data is stored on secure servers; access is restricted to authorized staff per clinic via password-protected accounts.

Your rights

You may request access to, correction of, or deletion of your data by contacting us.

Contact

For privacy inquiries: pccclc6@outlook.com